How Knight Broadband uses cutting-edge fleet tracking to stay ahead in an evolving infrastructure industry
Founded in 1982, Knight Broadband is the leading communications infrastructure partner in greater Clearwater, Florida. Customers like Spectrum and Xfinity rely on the company for reliable and safe cable and telecom infrastructure construction, installation, and maintenance. From straightforward to complex projects, Knight Broadband is dedicated to delivering impeccable aerial, underground, and broadband fiber services.
Between extreme weather conditions and dramatic shifts in the industry, the Knight Broadband team must be prepared to handle any challenge that arises. Learn how they partnered with an expert fleet tracking, One Step GPS, to maximize efficiency and productivity.
Fleet type
Vans, trucks, heavy machinery, trailers, non-powered assetsFleet size
1,000–2,000One Step GPS devices used
One Step GPS platform tools used
Providers prepare for changes as the communications infrastructure industry evolves
The communications infrastructure industry isn’t slowing down. With experts projecting massive growth and pronounced changes, providers like Knight Broadband must be ready to keep up.With the industry’s enterprise market size expected to grow from $95.06 billion to $214.26 billion—a staggering 125%—over the next five years, demand for installation and maintenance contractors is increasing. At the same time, providers will face new challenges as fiber-optic broadband expands from 50% to 80% of US homes.
Thriving in the wake of such drastic changes requires an intentional focus on operational efficiency. Knight Broadband understood fleet tracking’s critical role in optimizing operations—but they knew they needed a partner that truly understood their industry’s unique demands. That’s why they chose One Step GPS, the superior fleet tracking service with the communications infrastructure experience required to help them stay ahead.
An infrastructure fleet’s solution to maximum efficiency and productivity
Knight Broadband knew fleet tracking was the key to taking their business operations to the next level, so they were eager to implement their program as quickly as possible. To prevent delays, price transparency was crucial as they searched for a tracking solution.
Knight Broadband was impressed with One Step GPS’ upfront, honest pricing, describing it as “excellent.” The team remarked, “We did not encounter any unexpected costs or pricing discrepancies.” Here’s what makes us different:
- Clear service costs: No jumping through hoops to learn about our pricing—we charge just $13.95 per month per device for our industry-leading GPS tracking.
- Honest and fair upfront fees: You’ll pay a one-time activation fee of up to $20 per device and charges for your first and last month’s service. We refund your last month’s service fee when you return your devices.
- No contracts, ever! Our no-contract commitment helps us provide you with the very best service. Customers pay for our services month-to-month and are free to cancel at any time without fees.
- Risk-free trial: Our 100-day money-back guarantee leads the industry and allows you to try our service risk free.
1. Eliminating fuel theft and fuel card misuse
To ensure timely and efficient service—and ultimate customer satisfaction—communications infrastructure providers like Knight Broadband must be able to view their entire fleets at a glance. One Step GPS’ user-friendly desktop, mobile, and tablet apps allow the company to keep up with technicians wherever operations take them—and our durable, easy-to-install devices deliver reliable GPS tracking in all weather conditions.
Our suite of powerful tracking tools is accessible 24/7 from a single intuitive dashboard, including:- Precise live location: Locate vehicles and assets with a click via map and list views. Our service is accurate within ~6 feet and updates every 1-30 seconds.
- Detailed route information: Follow along from dispatch to arrival with a view of driving start and end times, stops along a route, and more.
- Route planning tools: Use our platform to optimize route planning and dispatch efficiency. Tools like our live traffic overlays make it easy to reroute at a moment’s notice, reducing time to arrival, maximizing productivity, and enhancing customer service.
- Live alerts: Set geofences and operating hours to receive live alerts for vehicles entering and leaving predefined areas, deviation from set routes, and after-hours operation. Our instant in-app, email, and text updates keep as many personnel as needed informed—at no additional charge.
2. Driver monitoring for improved safety and productivity
Between accidents, costly repairs, and extensive downtime, risky driving behavior is a major hindrance to efficiency. For communications infrastructure providers, driver safety is the first step toward maximum productivity.- Live and historical safety data: Our real-time tracking tools and live alerts notify you of speeding, harsh driving and braking, rapid acceleration, and more to help put a stop to dangerous behavior before it results in an accident. Access historical safety data like driver’s scorecards to view safety trends for individual drivers over time, finally giving you the actionable data needed to efficiently coach technicians!
- Exceptional maintenance tools: The One Step GPS platform helps prevent accidents and breakdowns by keeping vehicles in top health with automated maintenance scheduling, live diagnostic readouts, maintenance reminders, and more.
- AI-powered dashcams: Our dashcam combine all the benefits of GPS tracking with HD, optional dual-facing video to help fleets eliminate dangerous behavior like texting while driving. Dashcam footage provides a safety net for your company and technicians, helping you exonerate innocent drivers when false claims occur.
3. Advanced maintenance tools for uninterrupted performance
Top vehicle health is key to sustaining efficient operations—but maintaining a large fleet like Knight Broadband’s can feel overwhelming for communications infrastructure providers. The company turned to One Step GPS’ first-in-class maintenance tools to simplify this crucial task.
With the help of the One Step GPS maintenance suite, Knight Broadband prolongs vehicle lifespan, reduces downtime, and delivers more for their customers. Here’s how:- Maintenance reminders determined by miles driven, engine hours, and diagnostic codes keep vehicles healthy.
- Automated maintenance scheduling for preventive procedures like oil and air filter changes, brake and tire inspections, and more ensures no needed service goes overlooked.
- Live diagnostic readouts detect check engine lights and problems with components like powertrain, brakes, and transmission, enabling the entire team to alert maintenance at the first sign of a problem.
- Instant alerts for damaging driver behavior like fast acceleration, harsh driving, and idling reduce vehicle wear and tear.
“One Step GPS has been exceptional in meeting our needs compared to other providers we've worked with in the past. The expertise and professionalism of the personnel we work with at One Step GPS are outstanding. Their expertise positively impacted our projects in numerous ways, such as streamlining our fleet management processes and improving overall efficiency. The systems implemented in our organization by One Step GPS have shown remarkable functionality and performance, significantly enhancing our operational capabilities.The One Step GPS platform has greatly enhanced our business operations and precisely met our specific requirements. We are highly satisfied with the ongoing maintenance and support services provided by One Step GPS post-project implementation. One Step GPS consistently demonstrates prompt and effective support in resolving any issues or updates that arise.The pricing structure offered by One Step GPS is excellent in terms of value for the services provided. We did not encounter any unexpected costs or pricing discrepancies during our engagement with One Step GPS. One Step GPS post-project implementation. One Step GPS consistently demonstrates prompt and effective support in resolving any issues or updates that arise."
From day one, Knight Broadband was impressed by the support they receive as a One Step GPS partner. Our US-based team of experts is there every step of the way, from custom building the company’s perfect fleet tracking solution to providing ongoing support.The communications infrastructure industry is evolving quickly—but with the help of a quality fleet tracking program powered by One Step GPS, Knight Broadband is ready to face whatever challenges the future brings.Ready to learn how One Step GPS can help your fleet achieve unmatched efficiency and productivity? Speak with a fleet tracking expert now.